Welcome to JTrack! These Terms and Conditions ("Terms") govern your access to and use of the JTrack platform ("Service"), provided by Smartworks Software LTD ("we", "us", or "our"). By signing up, accessing, or using our Service, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Service.
1.1 Eligibility
You must be at least 18 years old and capable of entering into a binding contract to use the Service.
1.2 Account Registration
You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
1.3 Acceptable Use
You agree not to misuse the Service. This includes:
- No illegal activities.
- No infringing on intellectual property.
- No attempts to disrupt or damage our systems.
- No use of the Service to collect or store sensitive personal data unless you comply with
applicable laws.
2.1 Plans
We offer both free and paid plans. Details of each plan (including features, pricing, and limits) are available on our pricing page.
2.2 Billing
For paid plans, fees are billed in advance on a recurring basis (monthly) unless canceled. You authorize us to charge your payment method on file.
2.3 Upgrades, Downgrades, and Cancellations
- You can upgrade/downgrade your plan at any time.
- Changes take effect immediately or at the next billing cycle (depending on our policy).
- You can cancel your subscription anytime via your account settings. Cancellations will take
effect at the end of the current billing cycle. We do not offer refunds for unused time unless
required by law.
3.1 Ownership
You retain ownership of any data, forms, flowcharts, or content ("User Content") you create or submit through the Service.
3.2 License to Us
By using the Service, you grant us a limited license to host and process your User Content solely to provide the Service. We will not use your content for marketing or other purposes without your consent.
3.3 Data Security
We take reasonable measures to protect your data but cannot guarantee absolute security.
Your privacy is important to us. We do not sell or share your personal information with any third parties.
The Service and all related intellectual property are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works without our prior written consent.
We reserve the right to suspend or terminate your account if you violate these Terms or use the Service in a way that harms us or others. Upon termination, your access to the Service will end, but you may retrieve your data (subject to our data retention policy).
7.1 Disclaimers
The Service is provided "as is" and "as available." We make no warranties regarding uptime, reliability, or fitness for a particular purpose.
7.2 Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability under these Terms will not exceed the fees you paid us in the 12 months
preceding the claim.
We may update these Terms from time to time. We will notify you of significant changes, and continued use of the Service after changes become effective means you accept the new Terms.
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom.
If you have questions about these Terms, contact us at: [email protected]